FAQ

QUESTIONS
BEFORE THE DECISION

The questions that come up most often in a first discussion — accuracy, system selection, integration, installation, commercial terms and safety.

ACCURACY

What does ±1.00 mm mean?

It is the maximum deviation of the projected laser line from its target position. It describes the accuracy of the reference the line shows, not the cutting tolerance of your product. Cut quality depends on the blade, tension, material and operator setting together.

Does that figure apply at every working distance?

No. As the working distance increases, small deviations in mounting angle translate into larger shifts on the material surface. We therefore measure distance and mounting rigidity during the site survey and assess accuracy against those conditions.

Does the system drift out of setting over time?

The servo axis holds position in closed loop, so a power cut or a recipe change does not disturb it. The mounting structure must stay rigid so the mechanical reference is not lost — one of the items we check during the site survey.

SYSTEM SELECTION

Core or Shuttle — how do we decide?

The deciding question is how many laser reference lines must be visible at the same time. Up to four lines, Core is usually enough; five to six is borderline; above seven, the shuttle architecture takes over.

What if the number of projected laser lines grows later?

In the shuttle architecture the rail assembly is dimensioned for the densest foreseeable recipe, with a reserve zone left free. Carriages can be added later without changing the rail assembly. On the Core side, capacity is limited by the housing dimension.

How do we determine the required travel range for our line?

The required travel range is the distance between your narrowest and your widest recipe. It is not the same as the total working width of the machine. Housing and rail length follow from this figure.

INTEGRATION AND OPERATION

Will it connect to our existing automation?

The system runs on an industrial PLC and servo drive, and exchanges data with line automation over a standard fieldbus. We agree the protocol and the data structure with you before commissioning.

Who defines the recipes?

Recipes can be defined at the operator panel and, optionally, transferred from line automation. During commissioning we enter and verify your existing recipes with you.

What is the operator panel like to use?

The operator panel is a touch panel: recipe selection, position display and status monitoring all sit on the same screen. We hand over its use during commissioning, working through it with the operators and the maintenance team.

INSTALLATION

Who does the installation?

Installation and commissioning are within our scope. We agree the installation window around your production plan; full details are on the service page.

How long do we have to stop the line?

It depends on housing or rail assembly length, the mounting structure and access conditions on the line. Once we have measured those three during the site survey, we can give you a realistic installation window.

Is a new supporting structure needed?

If the existing frame is rigid enough, we mount the system on it; if not, we design a new cross-beam. We take that decision during the site survey, alongside vibration and access conditions.

COMMERCIAL

What information do you need for a quotation?

Three pieces of information are usually enough for a first assessment: line type, required travel range and the number of simultaneous reference lines. The application summary tool on the contact page lets you send all three in one go.

Is the site survey chargeable?

The site survey forms part of the quotation process. We clarify its scope and conditions in the first discussion.

What is the delivery time?

It depends on housing dimension, the number of lasers and our production schedule at the time. We state it in writing, project by project, in the quotation.

Warranty and spare parts?

Warranty period, scope and response conditions vary by project and are defined in writing in the quotation. The critical spare parts list is agreed with you at handover.

SAFETY AND MAINTENANCE

Are the lasers safe for the operator?

The system uses industrial line laser modules. The laser class of the module is stated on the product label and in the user manual supplied with the system, and reflection and viewing angle are assessed together during installation. In all cases the beam must not be viewed directly, and the modules must be operated in accordance with the conditions set out in the manual.

What needs attention during maintenance?

Periodic maintenance comes down to the single servo axis and keeping the laser optics clean. The system must be de-energised and the line brought to a safe state during maintenance.

Not answered here? Send us your line type, required travel range and number of simultaneous reference lines — contact page.

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